Privacy Policy | VisionWeb.ie

1. Introduction

VisionWeb.ie is a sole trader business registered in Ireland, founded and operated by Kris Carey. We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988-2018.

Data Controller: VisionWeb.ie (Kris Carey, Sole Trader)
Founder: Kris Carey
Contact: hello@visionweb.ie

2. What Data We Collect

We may collect and process the following personal data:

Identity Data: First name, last name, business name
Contact Data: Email address, phone number
Project Data: Information about your website requirements, design preferences, budget, and timeline
Technical Data: IP address, browser type, device information, and usage data collected via cookies
Communication Data: Records of our correspondence

3. How We Use Your Data

We use your personal data for the following purposes:

To provide web design and development services
To communicate with you about your project
To send quotes, invoices, and project updates
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: Processing necessary to perform our contract with you
Legitimate Interest: To improve our services and communicate relevant information
Consent: Where you have given explicit consent for specific processing activities
Legal Obligation: To comply with Irish and EU law

5. Data Sharing

We do not sell your personal data. We may share your data with:

Service providers who assist in delivering our services (e.g., hosting providers, payment processors)
Professional advisers (accountants, legal advisers) as required
Regulatory authorities if required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project data is typically retained for 7 years after project completion for legal and tax purposes.

7. Your Rights

Under GDPR, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restriction: Request limitation of processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@visionweb.ie.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

9. International Transfers

Your data may be processed by service providers located outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Complaints

If you have concerns about how we handle your personal data, please contact us first at hello@visionweb.ie. You also have the right to lodge a complaint with the Data Protection Commission (DPC) of Ireland:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.