Smart Integrations

    CRM and ERP integrations that stop double data entry

    Most operational waste in a growing company sits between systems: a deal closed in the CRM that someone re-types into the ERP, a form submission that never reaches the right owner, a report assembled by exporting three spreadsheets. We build the integration layer that removes those steps, with error handling and monitoring rather than a brittle chain of automations.

    Signs this is the right fit

    The same data is entered twice

    Customer, order or invoice details are re-keyed between systems, which costs hours and quietly introduces errors.

    Your automation chain keeps breaking

    A stack of no-code automations nobody fully understands, failing silently until someone notices a missing record.

    Reporting means exporting

    Leadership numbers are assembled by hand each month because no system holds the full picture.

    Handoffs rely on people remembering

    Sales to onboarding, onboarding to finance, finance to support: each handoff depends on someone sending an email at the right moment.

    What we build

    Two-way syncs between CRM, ERP, finance and support systems
    HubSpot, Salesforce and Dynamics integrations built on their APIs
    SAP, NetSuite and Business Central connections for orders, stock and invoicing
    Website and portal forms writing directly into the correct system of record
    Webhook and queue-based pipelines with retries, dead letters and alerting
    Field mapping and deduplication rules agreed with your data owners
    Reporting tables and dashboards over combined data
    Monitoring so a failed sync raises an alert rather than going unnoticed

    How the engagement runs

    01

    Discovery workshop

    We map the systems, the records that move between them, the owners of each field and where the current process breaks.

    02

    Interactive prototype

    One end-to-end flow working against sandbox environments, so the mapping is proven before the rest is built.

    03

    Phased build

    Remaining flows, monitoring and error handling delivered on 30/40/30 milestones, with a cutover plan per flow.

    04

    Handover & support

    Documented mappings and runbooks, plus an optional managed plan covering API changes and monitoring.

    Frequently asked questions

    Talk it through with Kris Carey, CEO and Head of Technology

    A 30-minute scoping call covering your current process, systems and constraints, directly with our founder. No commitment.